# Articles

| Title | Description | Date |
| --- | --- | --- |
| [Building and Integrating AI Platforms for Enterprise Customers](/content/articles/building-and-integrating-ai-platforms-for-enterprise-customers/index.html) | Reflections on building an AI platform for evaluating and coaching customer service agents, and the governance, data, learning, and process challenges organisations face when adopting AI. | 09-02-2026 |
| [STORIA: Teaching Children Through Stories](/content/articles/storia-teaching-children-through-stories/index.html) | In this article, we discuss the role of storytelling in education, how STORIA combines both storytelling and generative AI to create a tool for educators, and the potential risks of AI in this field. | 01-11-2024 |